Terms and Conditions
The course fee includes CTA’s training material, classroom training expenses – refreshments and lunch. Joining instructions will be sent to participants prior to the course start date. A Certificate of completion the course will be awarded to participants who have attended and successfully completed the course and met all the requirements of the course in full.
All registrations will be accepted by a confirmation email of acceptance (registration including online, by telephone and in person) which will include the required details of the training course, the price you paid, and requesting for any specific participant requirements.
Cancellation, Transfers and Non-Attendance
All cancellations and requests to transfer must be made in writing by email to firstname.lastname@example.org and will be acknowledged in writing.
There is no refund upon cancellations; you can transfer your reservation to another person or to a later date for yourself.
Visa Refusal refund policy: When travelling from outside the country where course is conducted please allow sufficient time before the start of your course for your visa application procedure. The CTA is unable to sponsor student residence visas. If you are refused a visa we will provide a full refund of fees. In order to make the refund we will require a copy of your application and your notification of rejection for your visa. Where we are informed of a visa application refusal less than 29 days before the start of the course, you will incur a 250 USD administration fee.
There is no charge for transferring to an alternative course date, provided the request is received 30 or more days before the start of the course and an alternative course date is available. Requests to transfer received 29 days before the start of the course will be subject to a transfer fee of 25 per cent of the course fees.
If the participant fails to attend the course, the full course fees are payable.
Disclaimer We reserve the right to cancel a training course at any time and offer an alternative date, a credit or a refund without any liability for consequential or indirect loss. Courses are correct at the time of going to print. However, alterations may occasionally be necessary due to circumstances beyond our control. Views expressed by course trainers are their own. CTA does not accept any liability for advice given or views expressed by them or in any notes or documentation provided to course participants.
Professional photographic and video production may take place at the event, and these images may be used on future promotional materials for CTA events. Please note that by attending the event, you are giving your consent for your image/videos or any material produced during the event to be used on any CTA promotional and training materials.
- Participants are not allowed to record audio or video during the training program without prior approval.
- All recordings produced during training as part of the coaching practice to be kept confidential.
- Violation of confidentiality may lead to serious consequences up to a legal action in local jurisdiction.