Privacy Policy

Privacy Policy

This Policy applies to our collection, use and disclosure of your personal information.  This Policy does not impose any limits on the collection, use or disclosure of business contact information and certain publicly-available information.

The Data We Collect & How We Collect It When You Visit Our Website 

Browsing Data
When you visit our website we track the pages you visit and the actions you take. For example we can track what page you arrived on and what page you left on. We track and store this information via our Cookies using programs such as Google Analytics. etc.

Profile Data
When you subscribe to our newsletter, or fill out any of the forms on our site we will collect and store the data you provide, like your email address, password and telephone number, and any other information you provide.

For example: If you visit our website and complete the Coach Development Survey, then we’ll do three things; Connect with you via email or phone with an offer to discuss this plan in more detail, send your our monthly Coach Newsletter (with tips and tools), store your plan with our student records should you decide to enroll in our training (this plan is one of the program outcomes).

WHEN YOU ENROLL IN ONE OF OUR COURSES OR PROGRAMS

When you enroll with us you will access your programs and courses inside our Learn site, which is a password protected online training platform. In addition to training materials this platform includes a community forum and a support hub.

Profile Data
You can choose to provide profile information like a photo, website link, social media profiles, or other data in our forum. Your Profile Data will be view-able by other students, graduates and trainers and will not be shared publicly.

Course data
We record your exchanges with instructors and other students via the forum; any assessment tasks, answers to questions, audio recordings and other items submitted to satisfy course requirements.

Communications and Support
If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

AUTOMATED DATA

When you access our Services (including browsing programs and courses), we also collect certain data by automated means, including:

System Data
We collect technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types.

Usage data
We collect usage data both in our Learn-site and on our public site. This data includes usage statistics about your interactions with the us, including time spent on pages, pages visited, time spent in the Learn-site, features used, your search queries, click data and date and time data.

Approximate Geographic Data
We collect your approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies” section below. It is stored by us and associated with your account.

Where We Store Your Data And How We Use It

Browsing Data
We store the information you provide us in the following  3rd party databases – Google Forms, SendinBlue and Hubspot. We use this data to develop the quality of our services and communication, ensuring we are offering the right service to the right people.

Student and Graduate Data
We store student records in the following  3rd party databases – WordPress and Accredible. We use this data to provide a quality service to our students and graduates, to monitor quality and completion rates and to comply with ICF Accreditation guidelines.

Payment Data
We use industry recognized merchants to process online payments. If you enroll with us use a direct payment gateway to complete your purchase, then these providers will collect your data. It will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Our purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Consent & Security

Consent
When you provide us with personal information to download a resource, complete a transaction or verify your credit card, we collect use it for that specific reason only. If we ask for your personal information for a secondary reason (i.e. newsletter subscription ), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send. You may also withdraw your consent anytime, by contacting us at info@www.coachtransformation.com

Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Disclosure
We may from time to time need to disclose certain information, which may include your personal data, to comply with legal requirements or to protect the rights, property or safety of International Coach Academy or our customers.

We may also use your data in a general sense without any reference to your name, or personal information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

Third Parties
All the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of International Coach Academy, our customers or third parties or if required by law.

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We also strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.

Links
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.

How We Use Cookies
We use cookies to develop a customized experience for our users and customers. For example in our community portal we use a login cookie so students do not have to re-enter their username and password each time they return to the site. We also use tracking pixels (i.e. Google Analytics) to help us measure and track where our website traffic is coming from and to track the performance of our site. Finally, from time to time we use remarking pixels from Facebook and Google to aid in customized, targeted follow up advertising.

Delete Cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.

For further information, please don’t hesitate to contact us

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Want to know more about our online Senior Certified Professional Coach (SCPC) Training Program? Join us on Apr 24, 2021 (11:00 - 12:30 GST) for a real-time introductory session.  We will discuss our program, its format and how it can benefit your coaching journey. We would love to see you there.
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    Veronica Wantenaar

    Organisational and Individual Change Facilitator, Consultant and Coach

    Making coaching to areas that were previously unable to access it, so helping to build a more equal society for the future.

    Veronica has over 35 years of experience in business consulting and changes management in the UK, Europe and across Africa, working in diverse industries such as government, financial services, retail, education, healthcare and community /NGO.

    She added coaching to the mix over 10 years ago as she could see that many individuals and organizations struggled with change and needed the additional support that coaching brings. Having run her own businesses, she could understand the many requirements and challenges that leaders face.

    Whilst maintaining her organizational consulting and coaching practice, Veronica has also been devoting time and energy over the last ten years to working with non-profit organizations and communities to enable them to engage more effectively and strategically with their work and stakeholders.

    Veronica has facilitated focus groups, community building events and training programmes for a variety of individuals and organizations that include teachers, emerging entrepreneurs, youths, health workers and professional organizations. She is committed to the transfer of skills and knowledge and sees this as a two-way process. Currently, she is working on a community project to assist in identifying the causes of social unrest and creating solutions that can bring together both business and government.

    Speaking on: February 9, 2021 (4:00 - 5:00 pm (GST))

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    Arthur Carmazzi

    Culture Professional, Bestselling Author

    Ranked in the #4 of the world’s top 30 Thought Leaders in Organizational Culture and #10 in Leadership categories by Global Gurus, Arthur F. Carmazzi has 25 years-experience specializing in psychological approaches to leadership and corporate culture transformation with an emphasis on 𝗪𝗼𝗿𝗸 𝗚𝗮𝗺𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 Strategies to achieve Employee Engagement and Innovative High Performance.

    He is a renowned motivational leadership keynote speaker and trainer in the Asian Region and has advanced Corporate Training with innovative techniques and tools that have been acknowledged by some of the world’s greatest organizations.

    He is the best-selling co-author of “GAME ON – Reinventing Organizational Culture with Gamification”, “The 6 Dimensions of Top Achievers”, and author of “Identity Intelligence” “The Psychology of Selecting the RIGHT Employee” and “Lessons from the Monkey King”. Arthur’s tools and methods have earned him and the Directive Communication methodology accreditation from the prestigious American Institute of Business Psychology.

    Arthur is the developer of the CBCI (Colored Brain Communication Inventory) and HDMA Emotional profiling tools used for “Psycho-Productivity” management. These tools have been implemented across a variety of HR and Leadership disciplines by numerous multinationals to generate greater efficiency of human capital. The unique “linked implementation” structure of Arthur’s tools and methods have earned him and the Directive Communication methodology accreditation from the prestigious American Institute of Business Psychology.

    Specialties:
    Psychological approaches to leadership and organizational culture change within organizations. Principle founder of the “Directive Communication” discipline with applications in developing Productivity, Leadership, Teamwork for Senior Management, and Organisational Development.

    Speaking on: March 2, 2021 (4:00 - 5:00 pm (GST))

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    Ann L. Clancy

    World-leading Executive Coach, PhD & Author

    Ann L. Clancy, Ph.D., specializes in executive coaching, strategic planning, organizational change, facilitation, and leadership and team development. She has 30 years of experience in working with organizations and companies to create positive change. She is a co-developer of Appreciative Coaching®, a positive strengths-based approach to change which she also applies to all her organizational and team change efforts.

    As a coach, she works with executives, business leaders, business owners, managers, professionals and authors with a focus on their unique strengths, talents and successes. She supports her clients in building their capacity for creativity, inspiration, innovation and excellence to achieve their potential and produce meaningful results. Her clients come from a broad range of industries including: Banking, Education, Economic Development, Energy, Engineering, Financial Services, Government, Healthcare, Natural Resources (mining, refining), Non-profit Agencies, Professional Organizations, Publishing, Technology, Trade groups and Transportation. She is a mentor coach in Appreciative Coaching.

    Ann is co-author of Pivoting: A Coach’s Guide to Igniting Substantial Change, 2017, based on a five-year coaching research project describing a new positive science of change for facilitating transformative moments with clients. She is also co-author of Appreciative Coaching: A Positive Process for Change, 2007, based on a two-year coaching and writing research project resulting in the development of the Appreciative Coaching model.

    As a thought leader in the field of coaching, Ann is a highly experienced international presenter and trainer offering workshops and learning opportunities for coaches, executives, managers, and organizational consultants. Her experience and base of knowledge are grounded in systems, evolutionary and transformative perspectives of human and organizational change.

    Ann is an International Advisor for students in the Ph.D. OD Program at Assumption University, Bangkok, Thailand. She has a Ph.D. in Human and Organizational Systems, Fielding Graduate University, CA, USA; an M.A. in Organizational Development, Fielding Graduate University, CA, USA; and an M.A. in Linguistics, Oakland University, MI, USA.

    Speaking on: March 23, 2021 (7:30 - 8:30 pm (GST))

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    Marcia Reynolds

    President of Covisioning LLC and 5th Global President of the International Coach Federation

    Dr. Marcia Reynolds, president of Covisioning LLC, is fascinated by the brain, especially what triggers feelings of connection, commitment, and possibility.

    She has trained and coached leaders in 41 countries, and has presented at the Harvard Kennedy School and Cornell University, as well as universities in Europe and Asia.

    Dr. Reynolds is a pioneer in the coaching profession. She was the 5th global president of the International Coach Federation. Currently, she is the training director for the Healthcare Coaching Institute in North Carolina. She is also on faculty coaching schools in Russia, The Philippines, and China. Outside of the schools, she teaches Leader as Coach classes to organizations around the world and consults with them to build coaching cultures.

    She is recognized by Global Gurus as the #5 coach in the world. In addition to teaching and consulting, Marcia coaches executives globally. Many of her clients are leaders in healthcare and technical companies. She has coached executives and high potentials in energy, computer software and hardware, banking, pharmaceuticals, retail, construction, water (city and state agencies), real estate, federal agencies, and equipment manufacturers.

    Marcia has been a student and researcher of how humans learn since earning her second master’s degree in adult education. She became fascinated with emotional intelligence and designed a training program that integrates emotional choice with leadership presence, communications effectiveness, and resiliency. She has taught her programs for agencies of the National Institutes of Health and multinational corporations around the world. Marcia earned her doctoral degree in organizational psychology in 2008.

    Before launching her own business, her greatest success came from designing the employee development program for a global semiconductor company facing bankruptcy. Within three years, the company turned around and became the #1 stock market success in 1993.

    Interviews and excerpts from her books Outsmart Your Brain, How to Manage Your Mind When Emotions Take the Wheel; Wander Woman: How High Achieving Women Find Contentment and Direction and The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs have appeared in many places including Harvard Communications Newsletter, Leadership Excellence Essential - HR.com, Fast Company, Forbes.com, CNN.com, Psychology Today, and The Wall Street Journal, and she has appeared in business magazines in Europe, Asia and on ABC World News. Her latest book Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry, will be released in June 2020.

    Speaking on: March 9, 2021 (4:00 - 5:00 pm (GST))

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    Lynne Hirschman

    Coach, Physical Therapist, Owner: Partnering with Clients for Personal Development

    In my roles as coach, physical therapist, owner, and manager, I enjoy the privilege of working with individuals and groups seeking better understanding of their efficiency, communication, and motivation while providing nuanced encouragement and exploration.

    You: are surrounded by the technical and financial experts you need and are looking for clarity about what to do next. My coaching services can facilitate your achievement of that clarity and focus for confidently moving forward.

    Through education and experience with a variety of clients, I understand and can "speak the languages” of: conventional medicine, functional and molecular medicine, family systems, object relations, financial investment vehicles, interpersonal relations, meditation, three metaphysical systems, macrobiotic cooking, osteopathy and craniosacral treatment, Feng Shui, yoga, various spiritual practices, and other approaches.

    Before establishing and running my cash therapy practice for 17 years, I served as a physical therapy contractor or employee in adult and pediatric settings, from preschools, homes, and school corporations to large medical center teaching hospitals for adults and non-pediatric specialty clinics.

    In research and management roles, I've initiated and nurtured productive relationships between departments and organizations within a large private medical campus.

    Private therapy clients have included triathletes, physicians, business owners, emergency professionals, professors, domestic CEOs, educational administrators, executives, and attorneys, plus many children.

    As a health care provider at ease in multiple settings, I accept people just as they are and as a result, hear delicate spoken and unspoken concerns of clients and colleagues, and I ask the right questions for revealing solutions, developing confidence, and much more.

    Since being among the first 40 people nationwide to earn a rigorous healing certification in 2013, I’ve been invited to create and teach an undergraduate course “Biomechanics of Sport and Exercise”, completed two more full-length courses in seminary (2017 -18), earned two coaching certifications (2020), and published a collection of poetry (2020) and several blog articles.

    When you are ready to explore building a brighter future for yourself, please write to me to schedule your complimentary no-obligation consultation at Lynne@gentledominion.net.

    I frequently enjoy singing, playing piano/organ, walking, practicing yoga, and when possible, swimming and sailing.

    Speaking on: March 16, 2021 (7:30 - 8:30 pm (GST))

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