Overall the course was well planned, in terms of venue and presentation & presenter. Mr. Haris explained in a very practical way where it was well understood by all the participants, with real life incidents were utilized for us to understand the reasoning behind the actions to be taken in different situations. All the practical exercises done by us was also very interesting and a learning process for me. We generally don’t look at things in all preceptive. This helped me to learn a lot, and with learning comes more confidence& growth.